Terms Of Use

• 1.Terms

  By accessing this website, you agree to be bound by the following Terms and Conditions of Use, all applicable laws, and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.

• 2.Use License

  • Permission is granted to temporarily download one copy of the materials (information or software) of Narayana Hrudayalaya’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title and under this license you may not:

    • Modify or copy the materials;
    • Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
    • Attempt to decompile or reverse engineer any software contained on Narayana Hrudayalaya's website;
    • Remove any copyright or other proprietary notations from the materials; or
    • Transfer the materials to another person or ‘mirror’ the materials on any other server.

  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Narayana Hrudayalaya at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

• 3.Disclaimer

  The materials on Narayana Hrudayalaya's website are provided on an ‘as is’ basis. Narayana Hrudayalaya makes no warranties, expressed or implied and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose or non-infringement of intellectual property or other violation of rights. Further, Narayana Hrudayalaya does not warrant or make any representations concerning the accuracy, likely results or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to its website.

• 4.Limitations

  In no event shall Narayana Hrudayalaya or its suppliers be liable for any damages (including without limitation, damages for loss of data or profit or due to business interruption) arising out of the use or inability to use the materials on Narayana Hrudayalaya’s website, even if Narayana Hrudayalaya or a Narayana Hrudayalaya’s authorized representative has been notified orally or in writing of the possibility of such damage. As some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

• 5.Revisions and Errata

  The materials appearing on Narayana Hrudayalaya's website could include technical, typographical or photographic errors. Narayana Hrudayalaya does not warrant that any of the materials on its website are accurate, complete or current. Narayana Hrudayalaya may make changes to the materials contained on its website at any time without notice. Narayana Hrudayalaya does not however, make any commitment to update the materials.

• 6.Site Terms of Use Modifications

  Narayana Hrudayalaya may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

• 7.Governing Law

  Any claim relating to Narayana Hrudayalaya's website shall be governed by the laws of the State of Karnataka without regard to its conflict of law provisions.

• 8.Permission to contact

  By clicking the Submit button, I hereby authorize Narayana Hrudayalaya or any of its authorized service providers to call or communicate to me with respect to healthcare services requested by me at the given telephone number/ whatsapp number/ email id duly registered in my name, irrespective of whether the number is registered with National Do Not Call/ Do Not Disturb Registry or not.

• 9.Online Refund Mechanism

  • Normal refunds

    • Normal Refunds where it takes 5-10 working days for the refunds to reach the patients/customers.

  • Instant refunds

    • Instant Refunds where the patients/customers receive their amount almost immediately.
    • Refunds will be sent back to the original payment method used in making the payment. For example, if a credit card was used to make the payment, the refund will be pushed to the same credit card